Augmenting Outsourcing

The concept of Augmenting Outsourcing Services was originally coined by Vincent Santeng to describe a strategic model of collaboration that transcends traditional outsourcing. It focuses on enabling professional firms—including competitors—to harness shared expertise, technology, and capabilities to collectively enhance client outcomes. Rather than replacing internal operations, this model complements and strengthens them, creating a platform where professionals become partners in progress rather than isolated service providers.

About Augmenting Outsourcing

About PMCT Augmenting Outsourcng Services

Augmenting Outsourcing Services refer to the strategic partnership model in which professional firms—such as accountancy practices, consultancy groups, training providers, and educational institutions—collaborate to overcome operational limitations. In a climate of increasing complexity, rapid innovation, and resource constraints, many firms find it challenging to meet diverse client demands. This model is needed to enable firms to remain agile, scale service delivery, and access expertise they may not possess in-house, without compromising client trust or professional integrity. Vincent Santeng defined Augmenting Outsourcing Services' Mission and Vision statements as:

Augmenting Outsourcing - Vision Statement

To be the leading force in redefining professional collaboration by establishing a global ecosystem where firms, regardless of size or specialism, can thrive together through augmented outsourcing. We envision a future where competition gives way to synergy, and shared knowledge becomes the foundation for collective success and societal advancement.

Augmenting Outsourcing - Mission Statement

To empower professional firms through strategic collaboration, shared expertise, and tailored support. PMCT’s Augment Outsourcing Services aim to bridge capability gaps, enhance client service delivery, and foster ethical partnerships that promote excellence, innovation, and sustainable growth across the accountancy, consultancy, education, and training sectors.

We extend our technical expertise and infrastructure to firms that may lack in-house skills or systems, enabling seamless service delivery to their clients.

PMCT operates behind the scenes under our partner’s brand, preserving their client relationships while strengthening service quality and capacity.

We provide targeted, short-term expertise, such as compliance, forensic audits, or financial modelling, when specific knowledge is needed.

We support professional firms with temporary or ongoing staffing and back-office services, including bookkeeping, reporting, and training, to reduce operational pressure.

Core Strategic Approaches to Augmenting Outsourcing

Capability Bridging

White-Label Partnerships

Specialist Intervention

Resource Extension

Firms can broaden their service portfolio without increasing fixed overheads or permanent staffing.

PMCT allows partners to take on more clients and larger projects confidently, knowing they have expert backup and support.

By outsourcing complex or unfamiliar work to PMCT, firms mitigate delivery and compliance risks while maintaining high standards.

Our model promotes shared success, partners benefit from a flexible, ethical, and mutually beneficial relationship that supports long-term sustainability.

Benefits of Using PMCT for Augmenting Outsourcing

Enhanced Service Offerings

Scalable Growth

Risk Reduction

Collaborative Advantage